Service

HR, applications,
rewards & support?
Automate it.

Automate applications, enhance experiences, enable seamless self-service, run contests, and more with WhatsApp chatbots, whether for customers, internal teams, or marketing campaigns.

Start With AutomateSee Automate In Action

Take a load off and let Automate do the heavy lifting

Never skip a beat and be there 24/7 with thoughful messaging and flows. Get inspired with some of these automations that have worked for our clients.

Create Your Own Automation Now

Automate features that drive real WhatsApp results

Self-Service Bots

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HR Automation:
Instantly deliver payslips, check leave balances, and process time‑off requests via WhatsApp, cutting administrative delays.
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Customer Support:
Provide 24/7 assistance to common queries instantly, ensuring customers receive help even when your team isn’t available.
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Marketing Engagement:
Power campaigns like competitions and loyalty rewards, where customers opt-in, boosting engagement without manual effort.
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General Service Efficiency:
Handle routine tasks (support ticket generation or appointment reminders) so that every inquiry is resolved swiftly.
I WANT THIS AUTOMATION

Transactional Bots

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Secure Credit Applications:
Process credit applications using encryption, ensuring every submission is secure, confidential, and frictionless.
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Simplify Document Submission:
Streamline submissions via intuitive WhatsApp forms that expedite approvals and cut down on manual work.
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Hassle‑Free Refunds & Returns:
Automate the refunds and returns process to deliver prompt, accurate resolutions that build customer trust.
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Robust Payment Processing:
Facilitate payments with a simple inmterface that users are familiar with making, transaction is both safe and swift.
I WANT THIS AUTOMATION

FAQ Bots

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24/7 Intelligent Assistance:
Automate responses to common inquiries so your customers get accurate answers, even outside of business hours.
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Guided Product Discovery:
Leverage smart, context‑aware prompts to help users easily find products and services, boosting satisfaction.
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Automated Routine Inquiries:
Efficiently handle FAQs to free up your support team, ensuring that only complex issues require human attention.
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Enhanced Customer Accessibility:
Deliver an accessible, self‑serve experience that adapts to each customer’s needs, driving engagement and building loyalty.
I WANT THIS AUTOMATION

Automated Support Tickets

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Instant Ticket Logging:
Automatically capture and log every support request via WhatsApp so no query is missed from the moment it’s received.
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Live Progress Tracking:
Monitor ticket status in real time, so you can quickly update customers and resolve issues without delay.
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Efficient Categorisation & Prioritisation:
Sort tickets by urgency and type, enabling your team to focus on critical issues and reduce resolution times.
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Comprehensive Multi-Channel Reporting:
Gain clear, unified analytics across all channels to measure support success and continually optimise performance.
I WANT THIS AUTOMATION

Send Notifications and Updates

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Real‑Time Policy & Product Announcements:
Instantly deliver crucial updates and product news via WhatsApp so customers stay informed as changes occur.
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Critical Deadline Reminders:
Send scheduled reminders for important deadlines, ensuring that critical dates and events are never missed.
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Efficient Promotional Notifications:
Dispatch notifications for events and promotional offers—keeping your customers in the loop without manual effort.
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Proactive Compliance Nudges:
Deliver timely nudges that support compliance initiatives and guide users through necessary actions.
I WANT THIS AUTOMATION

We’ll help you along your WhatsApp journey

See what lies ahead in your WhatsApp journey or explore our knowledgebase and find the answers you need to be successful.

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A CALL

More

Leads.

Grow your business with our cutting-edge lead generation system, engineered to attract high-value leads ready for conversion.

Sales.

Regain full control of your business with our advanced sales tools, engineered to drive rapid revenue growth when you need it most.

ROI.

Drive superior returns on each campaign by aligning your offerings with your customers’ needs through expert craftsmanship.

Have a question?
We've got you covered.

General
Pricing
Trials
Onboarding
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Can Automate handle inquiries outside of working hours?
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How does Automate improve the employee experience?
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What types of tasks can Automate streamline?
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Can Automate help with onboarding new employees?
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How can Automate support compliance efforts?
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How can Chat Inc improve my WhatsApp marketing campaigns?
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Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale.
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How can Chat Inc improve my WhatsApp marketing campaigns?
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Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale.
person-simple-bike
How can Chat Inc improve my WhatsApp marketing campaigns?
caret-circle-down
Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale.
person-simple-bike
How can Chat Inc improve my WhatsApp marketing campaigns?
caret-circle-down
Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale.
person-simple-bike
How can Chat Inc improve my WhatsApp marketing campaigns?
caret-circle-down
Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale.
person-simple-bike
How can Chat Inc improve my WhatsApp marketing campaigns?
caret-circle-down
Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale.
person-simple-bike
How can Chat Inc improve my WhatsApp marketing campaigns?
caret-circle-down
Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale.
person-simple-bike
How can Chat Inc improve my WhatsApp marketing campaigns?
caret-circle-down
Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale.
person-simple-bike
How can Chat Inc improve my WhatsApp marketing campaigns?
caret-circle-down
Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale.
person-simple-bike
How can Chat Inc improve my WhatsApp marketing campaigns?
caret-circle-down
Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale.
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Need a Marketing boost?

Join a thriving client list today!
>2000%
ROI
A retail client sought to boost engagement & assess WhatsApp's ROI using vouchers & a pilot rewards program.
Download Case Studyarrow-right
flEX
Automate
Retail
Marketing
14%
sales lift
A retail client needed a way to boost sales, drive conversions & see a better ROI.
Download Case Studyarrow-right
flEX
Retail
Marketing
335%
ROI
A retail client needed a way to increase engagement with their vouchers to drive conversions & ROI
Download Case Studyarrow-right
flEX
Retail
Marketing

Try flEX for yourself

It's one powerhouse of a marketing tool that can sky-rocket your ROI, sales, CLV, and more! Oh and it's FREE to sign-up and play in platform. No CC required.
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