WhatsApp MarketingCustomer ExperienceEmployee Experience

Hoping isn't a WhatsApp marketing
‍strategy

WhatsApp Marketing professionals, meet the trusted Lead Acquisition and Marketing platform used worldwide.

See FLEX IN ACTION

No Algorithms

No Ad Rejections

No Overspend

The WhatsApp Marketing platform that helps you...

Send Promotions
Grow Sales
Get Customers
Drive Traffic
Drive Higher CLV
Increase Basket Size
Drive Website Traffic
Eliminate Uncertainty
Boost ROI

A picture paints a 1000 words

Drive buyer desire and FOMO with limited offers and a personal touch.
ph-arrow-circle-down-right
Spark immediate interest with clickable, irresistible CTAs.
cph-arrow-circle-down-right
Ignite real conversations through exclusive, time-sensitive offers.
cph-arrow-circle-down-right
Bring your brand story to life with rich, captivating visuals.
cph-arrow-circle-down-right
Connect authentically by targeting your most engaged audience.
SEE FLEX IN ACTION
WATCH DEMO

Grow Sales & Average Order Value

Create campaigns that not only drive sales but let each purchase feel like a win for your customer.
ph-arrow-circle-down-right
Empower every sale with smart, natural upselling tactics.
ph-arrow-circle-down-right
Present value-packed bundles that invite higher spend.
ph-arrow-circle-down-right
Rekindle interest with personalised messages that feel genuine.
ph-arrow-circle-down-right
Build lasting loyalty through consistent, heartfelt offers.
SEE FLEX IN ACTION
WATCH DEMO

Win New Customers Effortlessly

Attract fresh faces with campaigns that speak directly to their needs.
ph-arrow-circle-down-right
Capture attention with offers that truly resonate with your audience.
ph-arrow-circle-down-right
Welcome newcomers with an onboarding experience that feels like home.
ph-arrow-circle-down-right
Drive signups with clear, engaging messages that invite action.
ph-arrow-circle-down-right
Highlight your brand’s unique charm in every interaction.
SEE FLEX IN ACTION
WATCH DEMO

Bring the Crowd to Your Doorstep

Convert digital buzz into real-world visits with campaigns that blend urgency and warmth.
ph-arrow-circle-down-right
Reach local customers with geo-targeted, enticing offers.
ph-arrow-circle-down-right
Spark urgency with limited-time deals that drive immediate visits.
ph-arrow-circle-down-right
Seamlessly connect online excitement with offline moments.
ph-arrow-circle-down-right
Create memorable journeys with promotions that delight in person.
SEE FLEX IN ACTION
WATCH DEMO

Drive Higher Customer Lifetime Value

Deepen customer connections and turn interactions into a long-term relationships.
ph-arrow-circle-down-right
Maximize ROI by focusing on high-value customers who keep coming back.
ph-arrow-circle-down-right
Stay top-of-mind with timely, relevant interactions that reduce churn.
ph-arrow-circle-down-right
Nurture loyalty with personalized offers that match each customer’s journey.
ph-arrow-circle-down-right
Elevate recurring revenue by delivering tailored value at every touchpoint.
SEE FLEX IN ACTION
WATCH DEMO

Every Basket Gets Heavier

Encourage customers to add more, effortlessly expanding their cart without feeling pushy.
ph-arrow-circle-down-right
Inspire exploration of complementary items with smart, timely nudges.
ph-arrow-circle-down-right
Suggest curated bundles that naturally boost order value.
ph-arrow-circle-down-right
Upsell with personalized prompts that align with customer habits.
ph-arrow-circle-down-right
Create urgency using exclusive, limited-time add-on offers.
SEE FLEX IN ACTION
WATCH DEMO

Drive Website Traffic

Turn WhatsApp interactions into online engagements, directing excited customers straight to your website.
ph-arrow-circle-down-right
Direct eager users with interactive messages that lead to your site.
ph-arrow-circle-down-right
Leverage real‑time insights to fine-tune campaigns and keep traffic flowing.
ph-arrow-circle-down-right
Reengage past visitors with personalized, timely retargeting offers.
ph-arrow-circle-down-right
Spark immediate action with exclusive deals and clear calls‑to‑action.
SEE FLEX IN ACTION
WATCH DEMO

Eliminate Uncertainty

Empower your campaigns with clarity, delivering measurable, consistent success every time.
ph-arrow-circle-down-right
Target engaged, opted‑in audiences for messaging that truly connects.
ph-arrow-circle-down-right
Tack real‑time performance from clicks to conversions for data‑driven insights.
ph-arrow-circle-down-right
Replace guesswork with precise, tailored messaging that always hits the mark.
ph-arrow-circle-down-right
Rely on proven read rates (75%+) to turn uncertainty into assurance.
SEE FLEX IN ACTION
WATCH DEMO

Boost ROI

Transform every cent into measurable growth with campaigns that drive impact.
ph-arrow-circle-down-right
Optimize campaigns with real‑time insights for maximum returns.
ph-arrow-circle-down-right
Scale smartly by targeting high‑conversion audiences and minimizing inefficiencies.
ph-arrow-circle-down-right
Convert engagement into revenue with tailored, performance‑driven messaging.
ph-arrow-circle-down-right
Achieve predictable growth with strategies that deliver clear, measurable outcomes.
SEE FLEX IN ACTION
WATCH DEMO

We go beyond expectation

and help your business achieve...

12% increase in average order value (AOV)
35-50% increase in customer lifetime value
70% improved brand perception
63% lead-to-conversion rate
50% increase in merchandise sales
3x increase in repeat customers with WA
5x increase in inquiries from customers
28% lead-to-conversion rate
300% ROI from segmented marketing messages
500% increase in lead generation with chatbots
68% repeat customer rate using WhatsApp
85-95% open rate for marketing comms
5% conversion rate through WhatsApp
15-20% click-through rate (CTR) to website
1,500-2,500% return on campaign spend (ROCS)
0.3-0.6% opt-out rate with WhatsApp
12% increase in average order value (AOV)
35-50% increase in customer lifetime value
70% improved brand perception
63% lead-to-conversion rate
50% increase in merchandise sales
3x increase in repeat customers with WA
5x increase in inquiries from customers
28% lead-to-conversion rate
300% ROI from segmented marketing messages
500% increase in lead generation with chatbots
68% repeat customer rate using WhatsApp
85-95% open rate for marketing comms
5% conversion rate through WhatsApp
15-20% click-through rate (CTR) to website
1,500-2,500% return on campaign spend (ROCS)
0.3-0.6% opt-out rate with WhatsApp

WhatsApp Marketing for industries you know and love

Fashion
Beauty
Jewellery
Homeware
Wellness
Retail & E-commerce
Travel

Need a Marketing boost?

Join a thriving client list today!
>2000%
ROI
A retail client sought to boost engagement & assess WhatsApp's ROI using vouchers & a pilot rewards program.
Download Case Studyarrow-right
flEX
Automate
Retail
Marketing
14% sales lift
A retail client needed a way to boost sales, drive conversions & see a better ROI.
Download Case Studyarrow-right
flEX
Retail
Marketing
335%
ROI
A retail client needed a way to increase engagement with their vouchers to drive conversions & ROI
Download Case Studyarrow-right
flEX
Retail
Marketing

Try flEX yourself

It's one powerhouse of a marketing tool that can sky-rocket your ROI, sales, CLV, and more! Oh and it's FREE to sign-up and play in platform. No CC required.
Start free trial now arrow-right

We’ll help you along your WhatsApp journey

See what lies ahead in your WhatsApp journey or explore our knowledgebase and find the answers you need to be successful.

BOOK
A CALL

WhatsApp API Solutions for Every Touch Point

Sell on WhatsApp

Chat with customers

Automate Inquiries

Integrate with Zendesk

flEX

Platform
It's marketing on steroids. WhatsApp is the highest ROAS channel. Yes, better than anything.

Why marketers trust flEX:
check-circle
High ROI:
Reach a warm audience that’s already primed to engage, driving superior returns on every campaign.
check-circle
Lightning-Fast Template Approval:
Streamline workflow with near-instant META template approval, so you’re always ready to launch.
check-circle
Easy Contact Management:
Import, segment, and target your audience with accuracy, ensuring every message hits the mark.
check-circle
More Meaningful Data:
Collect in-depth data on your clients through WhatsApps conversatrional nature and experience.
I WANT THIS POWER
SHOW ME MORE

Live

Platform
Support customers with the unified hub that transforms every interaction into an opportunity for connection.

Why CX professionals trust Live:
check-circle
Unified Engagement:
Bring all customer interactions together ensuring a complete, 360° view of every conversation.
check-circle
Accelerated Resolution:
Empower your team with tools that resolve queries in record time, boosting satisfaction and loyalty.
check-circle
Seamless Cross-Channel Integration:
Merge conversations from multiple channels into a coherent thread, so no inquiry is ever missed.
check-circle
Intelligent Follow-Up:
Set smart reminders and track interactions to nurture every touchpoint into a lasting relationship.
I WANT THIS POWER
SHOW ME MORE

Automate

Service
Fuel your growth with seamless, automated customer interactions that turn engagement into revenue.

Why marketers trust Automate:
check-circle
Instant Self-Service:
Enable customers to engage on their own terms, register, explore, and join at any moment.
check-circle
Guided Conversion Paths:
Guide users effortlessly through intuitive, automated journeys that accelerate every sale.
check-circle
24/7 Rewards Engagement:
Round‑the‑clock access to dynamic loyalty programmes and exclusive perks.
check-circle
Effortless Sales Acceleration:
Create engaging experiences that convert interactions into immediate purchases.
I WANT THIS POWER
SHOW ME MORE

Proactive

Zendesk
Integrate WhatsApp into your support workflows, driving renewed engagement and business growth.

Why Zendest users trust Proactive:
check-circle
Initiate Seamless Outreach:
Send WhatsApp messages directly from Zendesk, even without an open ticket.
check-circle
Revive Closed Conversations:
Reopen closed WhatsApp tickets within the 24‑hour window, ensuring no query goes unanswered.
check-circle
Scale with Targeted Messaging:
Leverage Zendesk tags to broadcast tailored messages 1-on-1 or in bulk.
check-circle
Drive Interactive Engagement:
Utilise rich media and quick‑reply buttons to craft dynamic, conversion-focused communications.
I WANT THIS POWER
SHOW ME MORE

More

Leads.

Grow your business with our cutting-edge lead generation system, engineered to attract high-value leads ready for conversion.

Sales.

Regain full control of your business with our advanced sales tools, engineered to drive rapid revenue growth when you need it most.

ROI.

Drive superior returns on each campaign by aligning your offerings with your customers’ needs through expert craftsmanship.

Have a marketing question?
We've got you.

General
Pricing
Trials
Onboarding
ph-users-three
How does fLEX help me reach the right audience?
ph-caret-downn
ph-trend-up
How can fLEX improve my marketing ROI?
ph-caret-down
ph-clock-countdown
How quickly can I start seeing results with fLEX?
ph-caret-down
ph-chats-teardrop
What types of campaigns can I run with fLEX?
ph-caret-down
ph-speedometer
How does fLEX help me improve campaign performance?
ph-caret-down
ph-tag
How is the pricing structured?
caret-circle-down
Pricing is a combination of Chat Inc fees (platform) + Meta fees = your cost.
ph-package
Are there packages available?
caret-circle-down
Yes, we do have packages that you can select. We offer yearly discounts on longer packages.
ph-calendar-dots
Is there a month-to-month option?
caret-circle-down
Yes, you can pay monthly and use when most convenient. Note that you need to keep your channel healthy so long periods of inactivity can negatively affect your rating and ability to cmmunicate effectively.
person-simple-bike
needs text
caret-circle-down
needs text
person-simple-bike
needs text
caret-circle-down
needs text
person-simple-bike
How can Chat Inc improve my WhatsApp marketing campaigns?
caret-circle-down
Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale.
person-simple-bike
How can Chat Inc improve my WhatsApp marketing campaigns?
caret-circle-down
Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale.
person-simple-bike
How can Chat Inc improve my WhatsApp marketing campaigns?
caret-circle-down
Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale.
person-simple-bike
How can Chat Inc improve my WhatsApp marketing campaigns?
caret-circle-down
Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale.
person-simple-bike
How can Chat Inc improve my WhatsApp marketing campaigns?
caret-circle-down
Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale.
person-simple-bike
How can Chat Inc improve my WhatsApp marketing campaigns?
caret-circle-down
Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale.
person-simple-bike
How can Chat Inc improve my WhatsApp marketing campaigns?
caret-circle-down
Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale.
person-simple-bike
How can Chat Inc improve my WhatsApp marketing campaigns?
caret-circle-down
Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale.
person-simple-bike
How can Chat Inc improve my WhatsApp marketing campaigns?
caret-circle-down
Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale.
person-simple-bike
How can Chat Inc improve my WhatsApp marketing campaigns?
caret-circle-down
Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale. Chat Inc provides tools like flEX and Automate to streamline your WhatsApp campaigns, helping you engage customers with precision and scale.
Tools
Free
Pricing & ROI CalculatorMeta Message FeesLink Gen. & URL Short.AI Message GeneratorFormatting Tool
Products
Chat Inc flEXChat Inc LiveChat Inc AutomateChat Inc Proactive
API Solutions
WhatsApp for SalesWhatsApp for MarketingWhatsApp for CX Professionals
Contact Us
Contact Ussales@chatinc.comsupport@chatinc.com+27 21 110 5562
Our Partners
Official WhatsApp Sponsor of Geshidocon
Chat Inc.
×