Products
Software
Chat Inc Flex
For marketing pros wanting to acquire leads on WhatsApp, in-store, online or social media ads.
Chat Inc Live
WhatsApp and Instagram Agent inbox with all the features, but without the hefty price tag.
Chat Inc Automate
Automate 80% of your customer interactions and transactions with WhatsApp chatbots and AI.
Chat Inc Proactive
Get the power of WhatsApp broadcast messaging inside the Zendesk agent workspace.
Use Cases
Performance Marketing
For marketing teams that want to introduce WhatsApp marketing into their digital channel strategy.
Customer Experience
Let agents zip through tasks with our collaboration tools, and take the guesswork out of ticket resolution.
Employee Experience
For ITSM & HR professionals that want to reach hard-to-contact employees
Enterprise Chat Bots
When you need to process transactions or signups at scale, with deep analytics on user behaviour and tracking.
Services
Hire a WhatsApp Expert
Need help navigating the world of chat commerce, Meta and WhatsApp solutions?
Done-for-you Campaigns
Limited bandwidth? Let us take care of everything. Get help sending your next WhatsApp Marketing campaign.
Highly Integrated bots
Development of high volume and highly available chatbots that integrate deep into your backend.
Hi, I'm Michelle
Just drop me a line if you're in need of some guidance on the best solution for your use case.
Platform
flEX
Reaching customers can be hard, flex makes it easier.
Designed to help Digital Marketers run interactive promotions, capture high-quality leads, and drive online and in-store revenue. With automated messaging, interactive campaigns, and data-driven insights,
flEX
enables you to reach, promote, and convert leads at scale - all within WhatsApp.
Features
Broadcast Advertising on WhatsApp
Send special offers, seasonal sales, Vouchers or Rewards.
In-store Lead Acquisition
Capture and score leads anywhere offline.
Smart Audience Segmentation
Send highly targeted & personalised campaigns.
Template and Carousel Management
The easiest way to build WhatsApp Templates.
Opt-in Management
Remain compliant with easy consent management.
Enhance your workflows
AI or Human Chat with Customers
Enable Customer Self-service
Take a quick tour
Resources
Estimate Calculator
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Pricing
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Chat to sales
Interactive Tour
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Knowledgebase | Video Library
flEX
Live
Proactive
flEX Video Tutorials
Get the info you need to succeed in for WhatsApp broadcast.
flEX | Creating Contact Import Files
flEX | Platform Walkthrough
flEX | Tracking Campaigns
flEX | Sending Campaigns
flEX | Creating Journeys
flEX | Creating WhatsApp Templates
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flEX
Live
Proactive
Live Video Tutorials
Tool and strategies modern teams need to help their companies grow.
Live | Conversation Workspace
Live | Admin Settings
Live | Help Centre
Live| New Feature Update (2024)
Live | Conversation Reporting
Live | Messaging Clients
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flEX
Live
Proactive
Proactive Video Tutorials
Tool and strategies modern teams need to help their companies grow.
Proactive | Bulk Sending Via File Upload
Proactive | Using the Template Wizard
Proactive | Reopening a WhatsApp ticket in Zendesk
Proactive | WhatsApp Customers Directly from the Zendesk Agent Workspace
Proactive | Tracking & Analytics
Proactive | Sending Bulk WhatsApp messages in Zendesk
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