Let’s chat pricing.

A breakdown of the Chat Inc Proactive App packages and prices within Zendesk.

Chat Inc Proactive License Plans

Chat Inc Proactive Packages

This is a monthly subscription fee for the usage of the app and it is based on the Chat Inc Proactive functionality you wish to use.

Proactive_One-to-One
One-to-One

Send one-to-one
Proactive WhatsApp Notifications

( 20 Agents )

--------------------------------

Re-open Individual WhatsApp Tickets
✓

Proactively Message a Customer without a ticket
✓

Template Manager Dashboard
✓

Send Bulk WhatsApp Broadcast Campaigns
✘

Integrated with Zendesk Customer Database
✘

--------------------------------

Annual
$49 / month
--------------------------------

Monthly
$79 / month

Annual
$49 / month
--------------------------------

Monthly
$79 / month

Get Started
Proactive_Blast
Blast

Broadcast bulk WhatsApp Campaigns synced with Zendesk contacts

( 1 User )

--------------------------------

Re-open Individual WhatsApp Tickets
✓

Proactively Message a Customer without a ticket
✓

Template Manager Dashboard
✓

Send Bulk WhatsApp Broadcast Campaigns
✓

Integrated with Zendesk Customer Database
✓

--------------------------------

Annual
$149 / month
--------------------------------

Monthly
$199 / month

Annual
$149 / month
--------------------------------

Monthly
$199 / month

Get Started
ChatInc_Proactive_Combo
Combo

Everything in one conveniently bundled package, Better Together

( 20 Agents | 1 User )

--------------------------------

Re-open Individual WhatsApp Tickets
✓

Proactively Message a Customer without a ticket
✓

Template Manager Dashboard
✓

Send Bulk WhatsApp Broadcast Campaigns
✓

Integrated with Zendesk Customer Database
✓

--------------------------------

Annual
$159 / month
--------------------------------

Monthly
$221 / month

Annual
$159 / month
--------------------------------

Monthly
$221 / month

Get Started

Extras

Additional Licenses

Expand your Proactive package with extra agent/user licenses.

One-to-One Agent

Add an extra agent license for the Proactive One-to-One Package

Annual: +$2 / month
Monthly: +$3.50 / month

Annual: +$2 / month
Monthly: +$3.50 / month

Blast User

Add an extra user license for the Proactive Blast package

Annual: +$9 / month
Monthly: +$15 / month

Annual: +$9 / month
Monthly: +$15 / month

Setup & Onboarding

Maximize your experience with our comprehensive Setup and Onboarding Service, including training, account setup and assistance from an expert customer success hero.

This is a once off fee for up to 20 One-to-One agents and 1 Blast user.

One-to-One

Setup and onboarding for up to 20 One-to-One agents.

$199 (up to 20 agents) 
+$5 per extra agent 

$199 (up to 20 agents) 
+$5 per extra agent 

Blast

Setup and onboarding for 1 Blast user.

$199 (1 User)
+$50 per extra user

$199 (1 User)
+$50 per extra user

Combo

Setup and onboarding for up to 20 One-to-One agents & 1 Blast User.

$350 (20 agents / 1 user)
+$5 per extra agent 
+$50 per extra user

$350 (20 agents / 1 user)
+$5 per extra agent 
+$50 per extra user

Bottom Banner